Shipping

At We Are Righteous, we aim to make every order experience simple, clear, and reliable. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. Please review the information below before placing your order.

Order Processing

After your order is successfully placed, our team begins preparing your items for shipment. Orders are generally processed within 1–3 business days.

Processing times may be slightly longer during holidays, promotional events, new collection launches, or periods of high order volume. Orders are processed on business days only.

Shipping Time

Once your order has been processed and dispatched, the estimated delivery time depends on your shipping method and destination.

Delivery estimates are provided as a general guide and are not guaranteed. Delays can sometimes occur due to weather conditions, carrier issues, holidays, customs processing, or circumstances outside our control.

Shipping Charges

Shipping charges, where applicable, are calculated and displayed during checkout before you complete your purchase. Available shipping options may vary depending on your delivery location and order.

Please review the shipping cost shown at checkout before confirming your order.

Order Tracking

When your order has been dispatched, tracking information may be provided to you by email. You can use the tracking details to follow the progress of your shipment.

Tracking information may take some time to become active after the package has been handed to the shipping carrier. If there is no immediate update, please allow additional time for the carrier’s system to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout. Please carefully check your name, address, city, state, ZIP code, phone number, and email address before placing your order.

If you notice an incorrect address after placing your order, contact us as soon as possible. We will do our best to assist, but changes cannot always be guaranteed once an order has entered the shipping process.

Delayed or Lost Orders

Although we work with shipping carriers to ensure orders arrive safely and on time, unexpected delays can occur.

If your order appears to be delayed or has not arrived within the expected delivery period, please contact our support team with your order number. We will review the available tracking information and help you with the next steps.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible. We recommend keeping the original packaging and taking clear photographs of the package and damaged items.

Providing these details can help us review the situation and determine the appropriate solution.

International Shipping

If international shipping is available for your location, delivery times may vary depending on the destination and local customs procedures.

International customers may also be responsible for customs duties, import taxes, or other charges imposed by their country’s authorities. These charges are not controlled by We Are Righteous and may vary by destination.

Delivery Address and Responsibility

Please ensure that someone is available to receive your package when required. Once an order has been delivered to the address provided at checkout, responsibility for the package may transfer according to the applicable carrier’s delivery process.

We recommend checking your tracking information regularly for delivery updates.

Contact Us

If you have any questions about our Shipping Policy, your order, or the delivery process, please contact our customer support team.

When contacting us about an order, please include your order number and the email address used during checkout so we can assist you more efficiently.